About Us

Hümbl HQ is based in NSW Australia.

All of our products are made in Australia with Australian ingredients by australians, babe.

All of our products made for your sensitive cute face are vegan, and cruelty free, babe.

Interested in stocking the most Hümbl sensitive skincare on the market? Of course you are, babe! We love to align with other business who are eco-friendly, vegan and cruelty free! We are happy to offer low minimum orders quantities on all our products. You can email your interest to Mandy at info@humblskincare.com 

Returns

Unfortunately, once your sensitive skincare order has been placed we cannot change or cancel your order.

Any Hümbl Skincare item can be refunded if it is returned within 30 days of purchase! In the unlikely case you need to return your item, your item must be unused and in the same condition that you received it. It must also be in the original packaging!

We do not offer a refund on opened or used products and do not offer exchanges online.

All shipping costs are the responsibility of the customer and are non-refundable.

Please send your order back to:
48 WILLIAM ST, CANDELO NSW 2550 AUSTRALIA

We will notify you once your return has been received and approved. The refund will be processed to the original method of payment. We recommend using a tracked service to return the goods as all transport risk is borne by the sender.

If you have an issue with your product or delivery, please contact us to discuss your options at info@humblskincare.com 

If getting in touch about a return, please include your order number and product details in the email.

Shipping

Unfortunately, shipping times have been affected due to the current COVID19 restrictions and there may be a slight delay on some orders. 

For up to date information regarding shipments from Australia please see below Australia Post website

AusPost 

We currently offer FREE SHIPPING on all AUS & NZ orders over $25.

Orders under $25 Will be charged $11.99 

Due to current international shipping delays all international orders over $100 will be shipped express FREE.

For additional shipping rates please see below:

Orders under $25 = $19.99

Orders Between $25-$50 = $14.99

Orders Between $50-$100 = $9.99

Orders Over $100 = FREE

Email us at info@humblskincare.com with the subject line "ATTENTION: CHANGE OF ADDRESS"
We try to be as quick and efficient as possible at Hümbl HQ to get orders out quick, but If we haven't sent out your order for your cute face already, we will happily change the address for you!

We will send you an email once your order has been placed with tracking details inside! Make sure you provide your correct email at purchase to receive these details.